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User Content and Media Responsibility

Document: media-responsibility / version 2026-05-06-draft / updated 2026-05-25 14:51:09

COMA Media Server – User Content and Media Responsibility Policy

Last Updated: 9 May 2026

This User Content and Media Responsibility Policy ("Policy") explains the responsibilities of users who upload, store, organise, index, stream, share, or otherwise make content available using COMA Media Server ("COMA", "we", "our", or "us").

This Policy applies to use of COMA Media Server, our website, account platform, applications, APIs, and related services available through comamediaserver.com.

This Policy should be read alongside our Terms and Conditions, Privacy Policy, Cookie Policy, Acceptable Use Policy, and Copyright Complaint Policy.

1. COMA Is Software, Not a Media Provider

COMA Media Server is self-hosted software that allows users to organise and access media from their own devices, servers, storage systems, and networks.

COMA does not provide, host, upload, distribute, sell, plan, curate, or supply movies, television programmes, music, images, games, books, or other media content.

Any media available through a COMA server is supplied, controlled, stored, and managed by the person or organisation operating that server.

2. User Responsibility for Media

You are solely responsible for all media, files, metadata, images, subtitles, artwork, descriptions, streams, links, libraries, playlists, and user content stored, scanned, indexed, accessed, shared, or streamed through your COMA installation.

You are responsible for ensuring that your use of COMA complies with all laws, rights, plans, and permissions that apply to you and your users.

3. Lawful Ownership or Permission Required

You must only use COMA with media or content where you have the lawful right to do so.

This may include content that:

  • You created yourself;
  • You own or control;
  • You have lawfully purchased and are permitted to use in the intended way;
  • You have licensed from the rights holder;
  • Is in the public domain;
  • You are otherwise legally authorised to store, copy, stream, access, or share.

Ownership of a physical disc, download, subscription, or account does not automatically give you the right to copy, stream, share, redistribute, or provide access to that content to others.

4. No Piracy or Unauthorised Distribution

You must not use COMA to upload, store, organise, index, stream, transmit, share, sell, or distribute pirated, stolen, copied, ripped, leaked, unauthorised, or infringing material.

You must not use COMA to operate or support:

  • An illegal streaming service;
  • A piracy platform;
  • A public media-sharing service using content you do not have rights to distribute;
  • A paid service providing access to copyrighted works without permission;
  • A library intended to bypass legitimate content providers, plans, or subscriptions;
  • A system that encourages or facilitates copyright infringement.

5. Sharing Libraries With Other Users

COMA may allow server operators to invite other users, create accounts, share libraries, or allow remote access.

If you share access to your COMA server, you are responsible for ensuring that:

  • You have the legal right to share the content with those users;
  • Sharing does not breach copyright, plan terms, subscription rules, or applicable laws;
  • Users are properly authorised and controlled;
  • Access is not made public unlawfully;
  • Access is not used for commercial distribution unless expressly permitted.

You remain responsible for activity carried out through your server, account, plan, and invited user access.

6. Metadata, Artwork, Subtitles, and Third-Party Data

COMA may allow users to add, edit, import, scrape, or display metadata, artwork, descriptions, posters, thumbnails, cast details, subtitles, ratings, and other related information.

You are responsible for ensuring that any metadata, images, subtitles, artwork, or third-party data used with your COMA server is lawful and does not infringe intellectual property, privacy, publicity, database, or contractual rights.

Third-party metadata providers may impose their own terms, restrictions, attribution requirements, or usage limits.

7. User Profiles, Comments, Requests, and Account Content

If COMA allows users to create profiles, submit requests, write comments, upload images, create playlists, or otherwise submit account content, you are responsible for that content.

User-submitted content must not be unlawful, abusive, defamatory, harassing, hateful, fraudulent, misleading, sexually exploitative, privacy-invasive, or infringing.

8. Prohibited Content

You must not use COMA to store, share, stream, index, or promote content that is unlawful or seriously harmful, including:

  • Child sexual abuse material or exploitative content involving minors;
  • Non-consensual intimate images;
  • Content promoting terrorism or violent extremism;
  • Unlawful hate content or incitement to violence;
  • Fraudulent, deceptive, or phishing material;
  • Malware, ransomware, spyware, or harmful code;
  • Content that unlawfully exposes personal data;
  • Content that infringes copyright, trademarks, privacy rights, or other legal rights;
  • Any content illegal in the place where it is stored, accessed, shared, or streamed.

9. Server Operator Duties

If you operate a COMA server, you are responsible for:

  • Choosing what media is added to the server;
  • Managing user accounts and permissions;
  • Controlling remote access;
  • Removing unlawful or unauthorised content;
  • Responding to complaints from rights holders or users;
  • Maintaining appropriate security settings;
  • Complying with applicable privacy and data protection rules;
  • Keeping backups where necessary;
  • Ensuring invited users understand permitted use.

10. No Monitoring of Private Libraries

COMA does not routinely monitor, inspect, review, or verify user-hosted media libraries.

Because COMA is self-hosted, we may not have access to or control over the files stored on user devices, home servers, NAS devices, VPS providers, or third-party hosting environments.

However, we may investigate reports of misuse, copyright infringement, unlawful content, plan abuse, payment fraud, or security threats where reasonably necessary.

11. Reports and Complaints

If we receive a complaint about media, content, or user activity linked to COMA, we may review the complaint and take action where appropriate.

Depending on the circumstances, we may:

  • Request further information;
  • Contact the user or server operator;
  • Restrict, suspend, or revoke a plan;
  • Suspend or terminate accounts;
  • Disable access to official COMA services;
  • Refer complainants to the relevant server operator or hosting provider;
  • Report serious unlawful activity to authorities where appropriate.

12. Commercial Use and Public Access

You must not use COMA to provide a public or commercial media service using content you do not have the legal right to distribute.

You must not sell access to media libraries, operate a paid streaming platform, or use COMA to distribute copyrighted content commercially unless you have all necessary rights, permissions, and any required COMA plan.

13. Backups and Data Loss

You are responsible for backing up your own media, settings, metadata, user data, server configuration, and plan-related records.

COMA is not responsible for loss, corruption, deletion, or damage to user-hosted media or local server data except where liability cannot legally be excluded.

14. Security of User Content

You are responsible for securing your COMA server and any content stored on or accessed through it.

We recommend using:

  • Strong passwords;
  • HTTPS;
  • Firewall rules;
  • Private networking or VPN where appropriate;
  • Regular updates;
  • Limited user permissions;
  • Secure storage and backup practices.

15. Indemnity

You agree to indemnify and hold harmless COMA, its operators, owners, affiliates, service providers, and licensors from claims, losses, damages, costs, or expenses arising from:

  • Your media content;
  • Your server operation;
  • Your sharing settings;
  • Your invited users;
  • Copyright infringement;
  • Unlawful content;
  • Privacy or data protection breaches;
  • Breach of this Policy or our Terms.

16. Enforcement

If we believe this Policy has been breached, we may take action including warnings, account restrictions, plan suspension, plan revocation, termination of access, blocking of online services, refusal of renewals, or legal action where appropriate.

We may act without prior notice where necessary to protect users, rights holders, third parties, COMA systems, or the public.

17. Changes to This Policy

We may update this User Content and Media Responsibility Policy periodically to reflect changes in law, technology, risk, or COMA services.

Updated versions will be published on comamediaserver.com. Continued use of COMA after changes are published constitutes acceptance of the updated Policy.

18. Contact

Website: comamediaserver.com

Support Email: support@comamediaserver.com

Abuse Reports: abuse@comamediaserver.com

Copyright Notices: copyright@comamediaserver.com

© 2026 COMA Media Server. All rights reserved.

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